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Lael Women's Leather Shoe
Lael Women's Leather Shoe

Lael: Women’s Leather Shoe

Original price was: £ 334.99.Current price is: £ 218.00.

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All our products are made-to-order and cannot be returned due to size issues, so please ensure your measurements are accurate before placing an order.

PRODUCT SPECIFICATION

No specifications available.

CARE GUIDE
  • Cleaning: Wipe with a soft, damp cloth. Avoid harsh chemicals or abrasive materials.
  • Storage: Store in a cool, dry place away from direct sunlight to prevent fading.
  • Conditioning: For leather products, apply leather conditioner every 3-6 months to maintain suppleness.
  • Water Protection: Avoid prolonged exposure to water. If wet, allow to air dry naturally.
  • Professional Care: For deep cleaning or repairs, consult a professional leather care specialist.
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Description
Clean lines highlight the timeless appeal of a classic pointy-toe pump lifted by an on-trend, structural block heel.
  • Leather or textile upper/leather lining and sole
Order Process

Our Order Process

Order Process
Shipping & Returns

Return & Refund Policy

Eligibility & Timeframe

  • Refunds: Available within 72 hours of receiving your order
  • Returns: 5 days from receipt to decide if the item is right for you
  • Custom Items: Non-refundable if wrong size is selected - please ensure accurate measurements

Return Conditions

  • Item must be unused, unworn, and in original packaging
  • Original tags must be attached
  • Valid receipt or proof of purchase required
  • Return note must be enclosed with the item

Return Process

  1. Contact us at [email protected] within the timeframe
  2. Provide your order number and reason for return
  3. Ship the item back using trackable shipping (customer's responsibility)
  4. We'll inspect and notify you of approval/rejection

Refund Processing

  • UK Orders: Processed within 5 working days of receipt
  • International Orders: Processed within 12 working days of receipt
  • Refund applied to original payment method within 20 days
  • Original delivery charge deducted unless item is faulty

Important Notes

  • Customer responsible for return shipping costs
  • We recommend using trackable shipping or insurance
  • Items damaged during return shipping may receive partial/no refund
  • Returns after 72-hour window not eligible for refund
  • Faulty or damaged items: Full refund/exchange provided

Cancellations

You may cancel an order before dispatch by emailing [email protected] with your order number, account name, and address.

Questions? Contact our support team at [email protected]