Return & Refund Policy
Eligibility & Timeframe
- Refunds: Available within 72 hours of receiving your order
- Returns: 5 days from receipt to decide if the item is right for you
- Custom Items: Non-refundable if wrong size is selected - please ensure accurate measurements
Return Conditions
- Item must be unused, unworn, and in original packaging
- Original tags must be attached
- Valid receipt or proof of purchase required
- Return note must be enclosed with the item
Return Process
- Contact us at [email protected] within the timeframe
- Provide your order number and reason for return
- Ship the item back using trackable shipping (customer's responsibility)
- We'll inspect and notify you of approval/rejection
Refund Processing
- UK Orders: Processed within 5 working days of receipt
- International Orders: Processed within 12 working days of receipt
- Refund applied to original payment method within 20 days
- Original delivery charge deducted unless item is faulty
Important Notes
- Customer responsible for return shipping costs
- We recommend using trackable shipping or insurance
- Items damaged during return shipping may receive partial/no refund
- Returns after 72-hour window not eligible for refund
- Faulty or damaged items: Full refund/exchange provided
Cancellations
You may cancel an order before dispatch by emailing [email protected] with your order number, account name, and address.
Joshua Higgins –
Highly satisfied from the product quality and color. I have been shopping online for a long time but never found any online store that much reliable in terms of their quality and service. They deliver what the promise and you will definitely make your purchase from this site again and again.
Sam Stevens –
The fit is just so right plus the zippered pockets are a lifesaver to keep your hands warm and belongings safe.
Andrew Allen –
Iβm really impressed with the Neville Menβs Sheepskin Leather Gilet. The genuine leather feels top-notch and the slim fit gives it a sharp tailored look. The zip closure is great for keeping warm, and the two external pockets are practical for carrying essentials. Its a stylish and functional layer that works well in cooler weather.